Publication date: May 2018

MaterCare Canada/MaterCare International (MCC/MCI) created this privacy policy to demonstrate respect for your privacy and to disclose our information collection and sharing practices. Whether you provide us with your personal information via our website or in another manner, i.e., telephone, regular mail or face-to-face, we strive to protect your privacy.


1. abide by the practices described in this privacy policy, as may be amended from time to time, and

2. the transfer, processing and maintenance of your personal and sensitive information.

THE PERSONAL INFORMATION WE COLLECT: Depending on the type of communication or transaction, the personal information we collect at your elect (ie. by joining our mailing list, making a donation) may include but is not limited to:

* your name,

* postal address,

* postal or zip code,

* telephone number,

* organization name,

* e-mail address, and/or

* credit card information, bank information or billing information (only for donations you elect to make).

WHERE AND WHEN WE COLLECT PERSONAL INFORMATION: You will be asked to provide your personal information when making donations, requesting communications, applying as a volunteer with MCI and/or in connection with other MCI business, whether it is via the website, email, direct mail or telephone communications.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect Non-personal Information (such as anonymous user age, location etc) for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

We collect non-personal information through a third party, Google Analytics. Google Analytics may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by MCI’s Privacy Policy. You can find the Google Analytics Privacy Policy here at:

Our media site at is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

WE DO NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN: We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to provide us with their personal information. If you are under 18, do not send any information about yourself to us, including your name, address, telephone number, or e-mail address. In the event we learn that we collected personal information from anyone under the age of 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about anyone under the age of 18, please contact us at or call us Monday through Friday, 8:00 a.m.-4:00 p.m. Atlantic Time at 1-888-579-6472.

INFORMATION SECURITY: MCI has a layered security in our systems and only designated employees have access to hard copies of your personal information. All online transactions are done via a secure server. This means that information entered on the transaction page is encrypted using SSL (Secure Socket Layer) before transmission. On secure pages, a "closed" lock symbol is displayed in the bottom part of your browser screen and the website address in the address bar at the top of the browser screen starts with an "https" instead of an "http". Donation pages are verified by Verisign and transactions are processed using a Verisign merchant account.

MCI MAY SHARE YOUR PERSONAL INFORMATION: Personal information will be shared internally at MCI to complete your donations, to contact you about our ongoing work, discuss volunteer opportunities and ways that you can further support our efforts to help women and children in need. Your personal information may also be used to provide you access to the various sections of our website that have been personalized for your needs. Except in the limited circumstances outlined below, MCI will never intentionally share your email addresses, phone numbers or financial information.

EXCEPTIONS: MCI reserves the right to share your personal information in certain situations:

1. Credit Card Transactions, Electronic Fund Transfers, Payments by Check or Money Order. MCI may hire third parties to provide credit card, bank, payment and information processing services. If you choose to make an application as a volunteer, make a donation online, by phone, through the mail or by other means, we will share your personal information with our processing service providers. We make an effort to require all third party service-providers to hold personal information in strict confidence. While we believe these other companies are upstanding and will treat your personal information responsibly, we do not own or control them and cannot guarantee your privacy.

2. Necessity. If we have reason to believe that there has been some inappropriate interference with or use of our website, communications, charitable services or personal or real property (for example, see the Terms of Use and Linking Agreement), or if we have reason to believe that one of the MCI website users, donors, employees or other related parties may have been injured or may have harmed some other party, we will disclose, without notice to you, personal information as we deem appropriate or if compelled by a legal or regulatory authority.

3. Merger, Acquisition or other Corporate Restructure. We also may transfer your personal information to a third party successor in interest if we are involved in an acquisition, merger or other transfer of control or sale of assets.

COOKIES AND PIXELS: A "cookie" is a small piece of data that is sent to your browser from MCI's web server and is stored on your computer's hard drive. Cookies are used to collect non-identifying information about the user, such as Web surfing behavior or user preferences for a specific website. MCI uses two different types of cookies – session-based and persistent cookies. Session-based cookies expire at the end of a browser session so once you close your browser the cookie simply terminates. Persistent cookies remain on your computer until you remove them. Persistent cookies are used to provide internal Website analytics. You can manually delete all cookies including persistent ones within your browser privacy. In addition, MCI uses "pixels," or transparent GIF files, to help manage online advertising. These pixels do not collect identifying information.

We use the third party, Google Analytics, to collection information in order to improve our websites:

WEBSITE LINKS: In order to provide certain services and goods at our website, we contract with other companies and individuals. These additional services and goods may include "links" to other websites from our website. MCI's privacy practices may not be applicable at any third-party sites. Anytime you leave the MCI website, we have no control regarding what information may be collected about you, nor do we control what third-parties might do with the information. It is important that you review any privacy policies on third-party sites carefully, BEFORE you use any services or programs offered.

CHANGES TO PRIVACY PRACTICES: From time to time, MCI may revise its privacy practices to address changing technology, security measures and website functionality. We strive to provide you with timely notice of these changes. Please contact us if you have any questions about changes to our practices.

CONTACTING MCI ABOUT PRIVACY PREFERENCES: If you wish to change your privacy preferences or have any questions please contact us.


MaterCare Canada/MaterCare International

8 Riverview Ave

St John's, NF A1C 2S5


TELEPHONE: Monday through Friday, 8:00 a.m.-4:00 p.m. Newfoundland Time at 1-888-579-6472